The people who answer the telephones didn't come to work yesterday, however-Miss Eloise T. Regis, for example, had been on the job for more than twenty years-and usually theyknow, from the timbre of the caller's voice, or the assurance with which the caller raises the alarm, that this particular call is legitimate.

When Miss Regis answered the call from an excited Latino-sounding lady reporting a robbery in progress at the Roy Rogers at Broad and Snyder, she hadknown the call was genuine.

At 11:21, a call went out from Police Radio.

"Possible armed robbery in progress, Roy Rogers restaurant, Broad and Snyder. Unknown civilian by phone."

Officer Kenneth J. Charlton, of the First District, then patrolling the area, responded, "One seven. In on the Roy Rogers."

As Mrs. Fernandez was speaking excitedly with Miss Regis, there was the sound of a shot, and some unintelligible shouts.

The door to the kitchen burst open, and the fat guy with the gun came through it. He saw Mrs. Fernandez on the telephone, and when she saw him, she dropped the handset and moved away from the telephone, placing her back against the wall near the telephone.

The fat guy went to the handset dangling from the wall phone, put it to his ear, listened a moment-just long enough to be able to determine with whom Mrs. Fernandez was speaking-then grabbed the coiled expansion cord and ripped it free from the telephone.

Then he looked at Mrs. Fernandez and said, "You fucking bitch!" and raised his revolver to arm's length and fired at her. The bullet struck her just below her left ear and exited her skull just above her right ear.

Her convulsing body slid down the wall until her knees were fully bent, and then it fell forward onto the floor.

The fat guy then brandished his revolver at the other kitchen workers. There were six: three men and three women. The fat guy had not seen Amal al Zaid when he had shoved the kitchen door open. He had done so with such force that it went past the spring stop, causing it to remain in the open position at a right angle to the doorway. Amal al Zaid was behind it, his back pressed against the wall, literally paralyzed by fear.

"In the fucking cooler, motherfuckers!" the fat guy said, waving his revolver and gesturing toward the walk-in refrigerator.

When the kitchen staff-stumbling in their haste, one of the women moaning in terror as she held both hands to her mouth-had gone inside the walk-in refrigerator, the fat guy walked quickly toward it, closed the door, and looked around the kitchen.

Holy Christ! Amal al Zaid thought. That crazy nigger's going to see me!

The fat guy found what he wanted-a wooden-handled sharpening steel-on a worktable right behind him, picked it up, and jammed it in the loops intended for a padlock in the refrigerator door. Then he turned and started for the kitchen door.

In the logical presumption that he would be seen by the guy who'd just shot Manuela, Amal al Zaid lost control of his bladder, and momentarily forgot that he was no longer a Christian.

Our Father, Who art in heaven, hallowed be Thy name…

The fat guy looked to the left as he made his way across the kitchen, paused briefly to look down at the body of the goddamn bitch who had called the motherfucking cops, and then went through the open kitchen door into the dining area.

Amal al Zaid finally found the courage to look through the narrow crack between the door and the doorjamb, and saw that the fat guy was working his way though the dining room, collecting wallets and coin purses and watches and rings from the customers.

The other sonofabitch was at the cashier's station by the front door, taking the paper money from the cash register.

The fat guy finished robbing the four people at the banquette he was working, then walked toward the front of the restaurant.

"Let's get the fuck out of here," the fat guy said.

"Fuck, fuck,fucking fuck, it's a fucking cop!" the guy at the register said, gesturing through the window.

He squatted down behind the cash register. The fat guy slid into the banquette nearest to him on the right.

At 11:26, Officer Charlton entered the restaurant, holding his service pistol at his side. He glanced at the cashier's station, saw the man crouching behind it, and took a half-dozen steps around the cashier's station.

The guy at the cash register suddenly stood up, lunged at Officer Charlton, and wrapped his arms around him, preventing Officer Charlton from raising his pistol to fire it.

The fat guy jumped from the banquette, ran to them, shoved the muzzle of his pistol under Charlton's "bulletproof" vest, and fired.

Officer Charlton stiffened, then went limp and fell to the floor. The guy who had been behind the cash register then stepped over Charlton's body. Then he turned and fired twice at the body. Then he ran out of the restaurant onto South Broad Street after the fat guy.

After a moment, Amal al Zaid pushed himself off the wall and ran to the employees' locker room.

Shit! Oh, fuck, I pissed in my pants!

In the employees' locker room, he opened his locker and took his cellular telephone from his jacket, punched in 911, and when the voice said, "Police Radio?" he blurted: "This is the Roy Rogers restaurant at Broad and Snyder. Two black guys just shot the kitchen lady and a cop who walked in while they was robbing us."

This call too, coincidentally, was answered by Miss Regis. And again her experience told her the call was legitimate.

"Sergeant!" she called, raising her voice just to get his attention, not to ask his permission. Then she threw the appropriate switch.

Three fast, short beeps, signifying an emergency message, were broadcast to every police radio in Philadelphia.

Miss Regis pressed the switch activating her microphone.

"Assist the officer, Broad and Snyder, inside the Roy Rogers, report of an officer shot. Assist the officer, Broad and Snyder, inside the Roy Rogers, report of an officer shot. This is a civilian by phone, we have officers responding to a previous call of a possible armed robbery at that location."

[TWO] The second vehicle to reach the Roy Rogers restaurant at South Broad and Snyder Streets in response to the first "possible armed robbery in progress" call over the F-Band was a new Buick Rendezvous CXL Sport Utility Vehicle, on the roof of which were three antennas capable of listening to police radio frequencies. A fourth antenna was mounted on the rear window, and just before getting close to Synder Street, the driver of the car switched off a flashing blue light with a magnetic base that he had put on the roof after hearing the call.

The driver, however, was not a sworn police officer of the Philadelphia police department, and-as had often been pointed out to him-using the flashing blue light on the roof to speed one's way through traffic was in violation of at least four laws of the Commonwealth of Pennsylvania, ranging from violation of Paragraph 4912 of the Criminal Code of Pennsylvania-impersonation of a public official, such as a police officer-to violation of Paragraph 6504 of the Criminal Code-setting up a nuisance in public.

The Rendezvous itself, and all the expensive radios and scanners, were the property of thePhiladelphia Bulletin, with whom the driver, Michael J. "Mickey" O'Hara, a wiry, curly-haired man in his late thirties, was professionally associated. The magnetic base flashing blue light was the property of the Philadelphia police department, having been removed by Mr. O'Hara from a wrecked and burned unmarked car, rendering him liable to charges of having violated one or more of Paragraphs 3921, 3924, and 3925 of the Criminal Code, which deal with the unlawful taking of property.

Mr. O'Hara's association with theBulletin went back twenty-one years, to his sixteenth year, when he was hired as a copyboy, shortly after having been expelled from West Catholic High School. Monsignor Dooley had caught Mickey with a pocketful of Francesco "Frankie the Gut" Guttermo's numbers slips, and when Mickey had refused to name his accomplice in that illegal and immoral enterprise, the monsignor had given him the boot.