Electricity was a large modern building, set well back from the main road where seethed, in cars and on foot, the lively polyglot needy people whose lives it supported with light, boiling kettles, energetic vacuum cleaners... power. The building looked conscious of its role: nearly a million people depended on it. It stood solid and dependable. Its windows flashed. The cars of its functionaries stood in biddable lines, gleaming.

Alice ran lightly up the steps and, knowing her way from having been in so many similar buildings, went straight to the first floor, where she knew she was in the right place, because there was a room where ten or so people waited. Unpaid bills, new accounts, threats of disconnection: a patient little crowd of petitioners. From this room opened two doors, and Alice sat herself so as to be able to see into both rooms. As the doors opened to emit one customer and admit another, Alice examined the faces of these new arbiters, sitting behind their respective desks. Women. One she knew, after a single glance, she must avoid. The letter of the law, that woman, judged Alice, seeing a certain self-satisfaction in competence. A thin face and lips, neatly waved fair hair, a smile Alice had no intention of earning. But the other woman, yes, she would do, although at first glance... She was large, and her thick, tight dress held her solid and secure, performing the function of a corset, but from this fortress of a dress emerged a large, soft, rather girlish face and large, soft hands. Alice adjusted her seat, and in due course found herself sitting in front of this motherly lady, who, Alice knew, several times a day stretched things a little because she was sorry for people.

Alice told her story, and described - knowing exactly what she was doing - the large solid house that inexplicably was going to be pulled down so that yet another nasty block of flats could be built. Then she produced her official-looking Council envelope, with the letter inside.

This official, Mrs. Whitfield, only glanced at the letter, and said, "Yes, but the house is on the agenda, that's all, it hasn't been decided." She turned up a card in the cabinet beside her, and said, "Number forty-three? I know it. Forty-three and forty-five. I walk past them every day to the Underground. They make me feel sick." She looked, embarrassed, at Alice, and even blushed.

"We have already begun to clean forty-three up. And the dustmen are coming tomorrow to take it all away."

"You want me to get the power switched on now, before knowing what the Council decides?"

"I am sure it is going to be all right," said Alice, smiling. She was sure. Mrs. Whitfield saw this, felt it, and nodded.

"Who is going to guarantee payment? Are you? Are you in work?"

"No," said Alice, "not at the moment." She began to talk in a calm, serious way about the houses in Manchester, in Halifax, in Birmingham that had been rescued, where electricity had flowed obediently through wires, after long abstinence. Mrs. Whitfield listened, sitting solid in her chair, while her white large hand held a biro poised above a form: Yes. No.

She said, "If I order the power to be switched on, first I must have a guarantor."

"But do you know that it is only in this borough - well, one or two others. In Lampton, for instance, you'd have to supply electricity to us. If people demand it, then it must be supplied."

"Well," said Mrs. Whitfield mildly, "you seem to know the situation as well as I do! I do not make policy. I implement it. The policy in this borough is that there has to be a guarantor."

But her eyes, large, soft, and blue, were direct on Alice's face and not combative or hostile, far from it; she seemed to be appealing for Alice to come up with something.

"My father will guarantee payment," said Alice. "I am sure of that."

Mrs. Whitfield had already started to fill in the form. "Then that's all right," she said. "His name? His address? His telephone number? And we have to have a deposit."

Alice took out ten pounds and laid it on the desk. She knew it was not enough. Mrs. Whitfield looked at it cautiously, and signed. She did not look at Alice. A bad sign. She did not take the note.

Then she did raise her eyes to Alice's face, and seemed startled at what she saw there.

"How many of you are there?" she asked in a hurried, playing-for-time way, glancing at the note and then making herself confront Alice's face, that face which could not be denied. It was not fair! Mrs. Whitfield seemed to be feeling. They were inappropriate and wrong, these emotions that Alice had brought into this orderly and sensible office. Probably what Mrs. Whitfield should be doing was to tell Alice to go away and come back better supplied with evidence of her status as a citizen. Mrs. Whitfield could not do this. She could not. Alice saw from the way that large smooth confined bosom heaved, from the soft flushed shocked face, that she - Alice - was on the point of getting her way.

"Very well," said Mrs. Whitfield at last, and sat for a moment, not so much in doubt now that she had made a decision, but worried. For Alice. "Those are big houses," she remarked, meaning: they use a lot of electricity.

"It'll be all right," said Alice, sure that it would be. "Can you switch it on this afternoon? We have got an electrician at work. It would be a help...."

Mrs. Whitfield nodded. Alice went out, knowing that the official was watching her go, disturbed, probably already wondering why she had given in.

Instead of going straight home, Alice went to the telephone box at the corner and dialled her mother. A voice she did not at first recognise; but it was her mother. That awful flat voice... Alice nearly said, "Hello, this is Alice," but could not. She gently replaced the receiver and dialled her father. But it was his partner who answered.

She bought a large Thermos (which would always be useful, for example on demos or at pickets), asked Fred's wife to fill it with strong tea, and went home.

The white dusty cloud in the kitchen had subsided. She said to Philip, now crouched on the floor with half the floorboards up, "Be careful, they might switch it on at any moment."

"It is on, I've just tested," said Philip, and gave her a smile that made it all worthwhile.

They sat on the great table, drank strong tea, and were companionable and happy. It was a large room. Once a family had had its centre here, warm and safe and unfailing. They had sat together around this table. But Alice knew that before all that could begin again, there must be money.

She left Philip and went to the sitting room, where Pat was awake and no longer lying abandoned and open to Alice's anxious curiosities. She was reading. It was a novel. By some Russian. Alice knew the author's name as she did know the names of authors - that is, as if they were objects on a shelf, round, hard, and glittering, with a life and a light of their own. Like marbles, which, though you could turn them between your fingers for as long as you liked, would not yield, give up their secrets, submit.

Alice never read anything but newspapers.

As a child she had been teased: Alice has a block against books. She was a late reader, not something to be overlooked in that bookish house. Her parents, particularly her mother, all the visitors, everyone she ever met had read everything. They never stopped reading. Books flowed in and out of the house in tides. "They breed on the shelves," her parents, and then her brother, happily joked. But Alice was cherishing her block. It was a world she could choose not to enter. One might politely refuse. She persisted, polite but firm, secretly tasting the power she possessed to disquiet her parents. "I do not see the point of all that reading," she had said; and continued to say, even at university, doing Politics and Economics, mainly because the books she would be expected to read did not have the inaccessible, mocking quality of those others. "I am only interested in facts," she would say during this period when there was no escaping it: a minimum number of books had to be read.