‘What’s going on? Is someone hiding inside . . . ?’ I spoke to a stocky woman muttering to herself as her wide-eyed daughter stared up at me. But my voice was drowned in the crowd’s roar. The villa’s door had opened, and a bearded man in turban and black robe stood on the step, beckoning to the anxious faces in the hall behind him. Above the door was a small ceramic plaque bearing an Arabic inscription, and I realized that this modest suburban house was a mosque. I was present at an outbreak of religious cleansing.

Instructed by the policewoman, the imam urged his followers into the garden. Three Asian youths in jeans and white shirts emerged into the light, followed by an elderly Pakistani man and a woman in a jellaba carrying a suitcase. Heads lowered, they moved through the now silent crowd, guarded by the firemen and police. As she passed me, the woman stumbled on the kerb, and I caught the stale, sweat-stained odour from her robe, the reek of fear.

I raised my hands to help her, but a strong shoulder knocked me off balance. Two of the hardware store assistants in St George’s shirts blocked my path, narrowed eyes staring over my head. I tripped onto one knee beside the Volvo, my hands pressed against a charred rag of plastic seating. Legs stepped over me, shopping bags swinging past my face. Without comment, the policewoman lifted me onto my feet, then walked me through the crowd to her car, where the imam sat alone in the back seat. His small congregation had vanished into the smoky air.

‘You’re with him?’ The policewoman opened the passenger door for me. ‘You can sit up front . . . ?’

‘No, no. I’m passing through. I’m a tourist.’

‘A tourist? We don’t get many of those.’ She slammed the door and turned away from me. ‘Next time try Brooklands Metro-Centre. Or Heathrow . . . everybody’s welcome there.’

I WALKED BACKto the car park, no longer surprised that the policewoman thought of a shopping mall and an airport as tourist attractions. I had witnessed a very suburban form of race riot, which had barely disturbed the peaceful commerce of the town. The shoppers grazed contentedly, like docile cattle. No voice had been raised, no stone thrown, and no violence displayed, except to the old Volvo and myself.

I drove out of the car park, following a sign that pointed to Shepperton and Weybridge, glad to be leaving this strange little town. I accepted that a new kind of hate had emerged, silent and disciplined, a racism tempered by loyalty cards and PIN numbers. Shopping was now the model for all human behaviour, drained of emotion and anger. The decision by the estate-dwellers to reject the imam was an exercise of consumer choice.

Everywhere St George’s flags were flying, from suburban gardens and filling stations and branch post offices, as this nameless town celebrated its latest victory.

JOURNEYS SELDOM END when I think they do. Too often a piece of forgotten baggage goes on ahead and lies in wait for me when I least expect it, circling an empty carousel like evidence being assembled before a trial.

Airports, arrivals and the departure of one old pilot filled my mind as I entered Brooklands an hour later. Around me was a prosperous Thames Valley town, a pleasant terrain of comfortable houses, stylish office buildings and retail parks, every advertising man’s image of Britain in the twenty-first century. I passed a bright new sports stadium like an open-air nightclub, display screens showing a road-safety commercial that merged seamlessly into an elegant pitch for a platinum credit card. Brooklands basked. Prosperity glowed from every roof shingle and gravel drive, every golden Labrador and teenage girl riding her well-trained nag.

But I was still thinking of the frightened Muslim woman being escorted from the tiny mosque, the acid stench of her robe and the smell of terror that no perfume could mask. Something had gone seriously wrong in the Thames Valley, and already I identified her with my father, another victim of a malaise even deeper than shopping.

Three weeks earlier my father—Captain Stuart Pearson, formerly of British Airways and Middle East Airlines—set off on one of his regular Saturday afternoon outings to the Brooklands Metro-Centre. Still vigorous at seventy-five, he walked the eight hundred yards to the retail complex that was the west of London’s answer to the Bluewater mall near Dartford. Joining the crowd of shoppers, he crossed the central atrium on his way to the tobacconist that stocked his favourite Dunhill leaf.

Soon after two o’clock, a deranged gunman opened fire on the crowd, killing three shoppers and wounding fifteen more. The gunman escaped in the confusion that followed, but the police soon arrested a young man, Duncan Christie, a day-release patient with a criminal record and a long history of public disturbance. He had carried out an eccentric campaign against the huge mall, and a number of witnesses saw him flee the scene.

My father was hit in the head by a single bullet, and lost consciousness as fellow shoppers tried to revive him. With the other wounded he was taken to Brooklands Hospital, then transferred by helicopter to the specialist neurology unit at the Royal Free Hospital, where he died the next day.

I had not seen my father for several years, and in the hospital mortuary failed to recognize the tiny, aged face that clung to the bony points of his skull. Given the fifteen years he had spent in Dubai, I expected almost no one to attend the funeral service at the north London crematorium. A group of elderly BA pilots saw him off, grey but stalwart figures with a million miles in their ever-steady eyes. There were no local friends from Brooklands, but his solicitor’s deputy, a sympathetic woman in her forties named Susan Dearing, arrived as the service began and handed me the keys to my father’s flat.

Surprisingly, there was a representative from the Metro-Centre, a keen young manager from the public relations office who introduced himself to everyone as Tom Carradine, and seemed to see even this morbid event as a marketing opportunity. Masking his professional smile with an effort, he invited me to visit the mall on my next trip to Brooklands, as if something good might still come from the tragedy. I guessed that attendance at the funerals of shoppers who had died on the premises was part of the mall’s after-sales service, but I was too distracted to brush him off.

Two young women slipped into a rear pew as the recorded voluntary groaned from a concealed vent, a music that only the dead could appreciate, the sound of coffins straining like the timbers of storm-tossed galleons. One of the women laughed as the chaplain launched into his homily. Knowing nothing of my father, he was forced to recite the endless scheduled routes that Captain Pearson had flown. ‘The next year Stuart found himself flying to Sydney . . .’ Even I let out a giggle at this.

The women left as soon as the service ended, but I caught one of them watching me from the car park as the friend hunted for her keys. Dark-haired, with the kind of dishevelled prettiness that unsettles men, she was too young to be one of my father’s girlfriends, but I knew nothing about the old sky-dog’s last days. She waited irritably when her friend fumbled with the door lock, and tried to hide in the passenger seat. As their car passed she looked at me and nodded to herself, clearly wondering if I was too louche or too frivolous to match up to my father. For some reason I was sure that we would see each other again.

THE TRAFFIC INTOBrooklands had slowed, filling the six-lane highway built to draw the population of south-east England towards the Metro-Centre. Dominating the landscape around it, the immense aluminium dome housed the largest shopping mall in Greater London, a cathedral of consumerism whose congregations far exceeded those of the Christian churches. Its silver roof rose above the surrounding office blocks and hotels like the hull of a vast airship. With its visual echoes of the Millennium Dome in Greenwich, it fully justified its name, lying at the heart of a new metropolis that encircled London, a perimeter city that followed the path of the great motorways. Consumerism dominated the lives of its people, who looked as if they were shopping whatever they were doing.