Each episode consists of a different field trip by Herb DeWinter. In each episode a client has come to WAWY, Inc., for help. A relative or loved one still on Earth is in trouble, and the client wants to hire the services of a professional Guardian Angel to bail that person out. Inasmuch as WAWY, Inc., is a small, marginal -- but reputable -- firm, it is bound to get a good many oddballs as clients... and this it does. The loved one or relative on Earth, too, is often wild or kookie, with a wild, kookie mess ensnaring him.

When he has left Heaven and the offices of WAWY, Inc., and has journeyed down to Earth, Herb routinely approaches the beleaguered loved one in this manner: He shows him or her his business card -- he is, of course, wearing a natty New York-style suit of the latest cut -- and says something like, "Mr. Peterson. My name is Herb DeWinter, from We Are Watching You, Incorporated. Your grandmother Hatte has hired me to look into your situation with an eye toward effectively bringing about a positive solution," etc. In other words, he lays it on the line; the beleaguered loved one knows who is assisting him and why. Double takes are as brief as possible; then the two of them get down to brass tacks, and the beleaguered loved one accepts Herb from then as he would accept any expert help proffered him in his dilemma. The shortness of the double takes can be explained by the urgent peril surrounding the beleaguered loved one; he can't afford to be skeptical, not at a time like this.

The drama of each episode consists of Herb DeWinter's efforts to collaborate with the beleaguered loved one in getting him out of his jam. He always does, but generally he makes it a lot worse before he extricates the victim, and often the victim is faster and brighter than he. Extra humor is supplied by the occasional tough Chicago syndicate-type enemies of the victim who also unhesitatingly accept Herb for what he is; for instance, he is sapped, knocked out, and his wallet examined by gunsels of the mobster. Mr. Big, the head of the mob, as did the victim, does very little double taking; he, too, accepts Herb at face value, but of course doubts cynically if Herb will be of much use. In addition, Mr. Big compares his electronic gimmicks with the supernatural magic ones that Herb is equipped with, and often Mr. Big's are more advanced (recall that WAWY, Inc., is quite obsolete: and not merely behind the times in Heaven but occasionally -- although not inevitably -- on Earth). Countering this is the occasional appearance of some gimmick rigged up at WAWY by Fred Engstrom, which is so potent as to be miraculous. So it can go either way, depending on the episode. The pendulum swings from miracle to complete bust of Herb's arsenal of wild supernatural gimmicks -- the fact that any gimmick may work spectacularly or be a total dud -- would help keep audience interest, in that the effect of these broad pendulum swings of electronic effectiveness on his part make him almost a superman in some episodes, an idiot in others. In fact, within the same episode there is no telling what the results will be the next time Herb dips into his ever-present attache case; a good deal of suspense can be built up here.

The drama of struggle between the victim and those opposing him is always fought out beyond the pale of the law. If it were a situation in which actual, recognized legal bodies could cope with, Mr. DeWinter wouldn't be needed. In every case, the beleaguered loved one is isolated in his struggle, and this is what has caused the client up in Heaven to come to WAWY, Inc., for help.

Sometimes, in extremely sticky situations, the owner of the firm, Anastasia Kelp, appears to confer with Herb -- appears without being called, in that Herb is always humiliated, not relieved, to see his shrewd, heavy-set, rough-talking employer. Kelp never really helps Herb solve the problem; he generally merely bickers with him in an effort to goad him into better work. The relationship between the two of them is highly turbulent, they being so different from each other.

In addition, Herb occasionally -- but not usually more than once in an episode -- "phones" Heaven to confer either with the repairmen Engstrom or the delightfully sexy receptionist or, less frequently, Kelp himself. Engstrom, a nervous, twitchy electronics genius type, is a good friend of Herb, and can often give him suggestions as to how to put the gear in the attache case to work (almost always the gimmicks that Fred Engstrom has come up with are new to Herb). And, of course, everyone at WAWY, Inc., is watching Herb's progress on their Terrascreen. As is the apprehensive client -- who occasionally manages to get hold of Herb when he calls up to Heaven and berates him old-ladywise. (This is a video intercom system, by the way; a mixture of science fiction and the supernatural: science fiction in the idea of a visual phone, but supernatural in that almost any object can be used as a Terrascreen, such as the mirror of the medicine cabinet in the bathroom; Herb is shaving, suddenly sees his lathered features dim, and in their place appears Anastasia Kelp's grumpy, irritated visage.)

And also Mr. Vane, the Government man -- it is never made clear what this "government" is like, but obviously, by process of logical reasoning, he must either be God or represent God -- tends to hang around the locale of the action on Earth, studying Herb's activities, pursuant to his -- Vale's -- job of auditing the firm to see if it "fills a genuine need." He never participates in the victim rescue, except insofar as he's inadvertently brought in by such extravagant moments as the total collapse of the building, etc.

Hence, in his job, Herb is under great pressure every episode; pressure from his boss Mr. Kelp, pressure from Mr. Vane, pressure from the victim's foes, and, of course, from the victim himself, who always expects absolutely spectacular, unlimited help from a representative from Heaven who has been hired as his professional guardian angel. He is, of course, disappointed each time, as is Kelp -- and Vane appears always on the verge of writing finis to the firm -- but then, as the final moments run out, Herb, with the help of Fred Engstrom and Miss Feather, manages to snatch final victory, and everyone can relax until next time. Reluctantly, with grudging admiration, Mr. Vane grants a temporary reprieve to the firm. The episode ends with Herb back in Heaven in the front office of the firm, and an identifying coda note closes each half hour: the entrance to the firm's office, with the shadow of a new client falling across it as the client prepares to enter.

Hence each episode begins and ends with a shadow -- a different shadow -- darkening the threshold of the firm's office, and all employees, plus Mr. Kelp, glancing up in unison with a mixture of apprehension and anticipation.

Sex enters mildly in Heaven a la Miss Feather, and more carnally in the form of certain female victims whom Herb has shown up to save. In this vein the drama a bit resembles the Topper novels. Herb, who is rather a small-town hick, although good-looking and certainly not regional, seems quite frequently to draw swanky, wealthy penthouse-type mistresses and wives as his victim-to-be-saved; he is naive, and so the sequel theme doesn't ever get very far -- keeping the series fit for children. And, of course, being from Heaven, he can't very well have a deep interest in such goings-on. But now and then he is tempted.

Since Herb can appear anywhere on Earth, in any country, the locale of the Earth scenes is enormous. One episode can be with the Volpo in East Berlin, the next in Cambodia or Pocatello, Idaho. This permits the same international flavor as in U.N.C.L.E.-type series.

In periods of extreme danger for Herb, when he is unable to get some gimmick to work, Fred Engstrom occasionally actually comes to Earth in person; together, they tinker with the gadget, trying to figure out why it doesn't work. Engstrom, an electronic -- but erratic -- genius, often gets it to work -- and sometimes work too well. Both men have the advantage, however, of being immortal; the building can disappear in a cloud of atomic particles, but, of course, neither is harmed. Here again is the superman theme, with humorous, even satiric overtones.