I sat in the vestibule outside Dwight Shales's office, variously picking my way through the papers in Jean Timberlake's school file and eavesdropping on an outraged senior girl who'd been caught in the restroom shampooing her hair. Apparently the drill in disciplinary matters was for the culprit to use the pay phone in the school office to notify the appropriate parent about the nature of the offense.

"… Well, guy, Mom. How was I to know? I mean, big fuckin' deal," she said. "… Because I didn't have time! Guuuyyy… Well, nobody ever told me… It's a fuckin' free country. All I did was wash my hair!… I did noooot… I'm not smarting off! Yeah, well, you have a big mouth, too." Her tone shifted here from exasperation to extreme martyrdom, voice sliding up and down the scale. "Okaaay! I said, okay. Oh, right, Mom. God… Why'n't you ground me for life. Right. Oh, rilly, I'm sure. Fuck you, okay? You are such an asshole! I just hate you!!" She slammed the phone down resoundingly and burst noisily into tears.

I suppressed a temptation to peer around the corner at her. I could hear the low murmur of a fellow conspirator.

"God, Jennifer, that is just so unfair," the second girl said.

Jennifer was sobbing inconsolably. "She is such a bitch. I hate her fuckin' guts…"

I tried to picture myself at her age, talking to my aunt like that. I'd have had to take out a loan for the ensuing dental work.

I leafed through Jean's Scholastic Aptitude Test scores, attendance records, the written comments her teachers had added from time to time. With the weeping in the background, it was almost like having Jean Timberlake's ghost looking on. She certainly seemed to have had her share of grief in high school. Tardiness, demerits, detention, parent-teacher conferences scheduled and then canceled when Mrs. Timberlake failed to show. There were repeated notes from sessions with first one and then another of the four school counselors, Ann Fowler being one. Jean had spent a large part of her junior year consigned to Mr. Shales's office, sitting on the bench, perhaps sullenly, perhaps with the total self-possession she seemed to display in the few yearbook photographs I'd seen. Maybe she'd sat there and recollected, in tranquillity, the lewd sexual experiments she'd conducted with the boys in the privacy of parked cars. Or maybe she'd flirted with one of the senior honors students manning the main desk. From the mo- ment she reached puberty, her grade point aver-age had slid steadily downward despite the contradictory evidence of her IQ and past grades. I could practically feel the heat of noxious hormones seeping through the pages, the drama, confusion, finally the secrecy. Her confidences in the school nurse ceased abruptly. Where Mrs. Berringer had jotted down folksy notes about cramps and heavy periods, advising a consultation with the family physician, there was suddenly concern about the girl's mounting absenteeism. Jean's problems didn't go unnoticed or unremarked. To the credit of the faculty, a general alarm seemed to sound. From the paper trail left behind, it looked as if every effort had been made to bring her back from the brink. Then, on November 5, someone had noted in dark blue angular ink that the girl was deceased. The word was underlined once, and after that, the page was blank. "Is that going to help?"

I jumped. Dwight Shales had emerged from his inner office and he stood now in the door. The weeping girl was gone, and I could hear the tramp of footsteps as the students passed between classes. "You scared me," I said, patting myself on the chest. "Sorry. Come into the office. I've got a conference scheduled at two, but we can talk till then. Bring the file."

I gathered up Jean's records and followed him in.

"Have a seat," he said.

His manner had changed. The easygoing man I'd seen earlier had disappeared. Now he seemed guarded, careful of his words, all business-slightly curt, as if twenty years of dealing with unruly teenagers had soured him on everyone. I suspected his manner tended toward the autocratic anyway, his tone edged with combativeness. He was used to being in charge. On the surface, he was attractive, but his good looks were posted with warning signs. His body was trim. He had the build and carriage of a former military type, accustomed to operating under fire. If he was a sportsman, I'd peg him as an expert in trap and skeet shooting. His games would be handball, poker, and chess. If he ran, he'd feel compelled to lower his finish by a few seconds each time out. Maybe once he'd been open, vulnerable or soft, but he was shut down now, and the only evidence I'd seen of any warmth at all was in his dealings with Joleen. Apparently his wife's death had ruptured the bounds of his self-control. In matters of mourning, he could still reach out.

I took a seat, placing the fat, dog-eared ma-nila folder on the desk in front of me. I hadn't found anything startling, but I'd made a few notes. Her former address. Birth date, social security number, the bare bones of data made meaningless by her death. "What did you think of her?" I asked him.

"She was a tough little nut. I'll tell you that."

"So I gathered. It looks like she spent half her time in detention."

"At least that. What made it frustrating-for me, at any rate, and you're welcome to talk to some of the other teachers about this-is that she was a very appealing kid. Smart, soft-spoken, friendly-with adults, at any rate. I can't say she was well liked among her classmates, but she was pleasant to the staff. You'd sit her down to have a chat and you'd think you were getting through. She'd nod and agree with you, make all the proper noises, and then she'd turn around and do exactly what she'd been reprimanded for in the first place."

"Can you give me an example?"

"Anything you name. She'd ditch school, show up late, fail to turn in assignments, refuse to take tests. She smoked on campus, which was strictly against the rules back then, kept booze in her locker. Drove everybody up the wall. It's not like what she did was worse than anybody else. She simply had no conscience about it and no intention whatever of cleaning up her act. How do you deal with someone like that? She'd say anything that got her off the hook. This girl was convincing. She could make you believe anything she said, but then it would evaporate the minute she left the room."

"Did she have any girlfriends?"

"Not that I ever saw."

"Did she have a rapport with any teacher in particular?"

"I doubt it. You can ask some of the faculty if you like."

"What about the promiscuity?" He shifted uncomfortably. "I heard rumors about that, but I never had any concrete information. Wouldn't surprise me. She had some problems with self-esteem."

"I talked with a classmate who implied that it was pretty steamy stuff."

Shales wagged his head reluctantly. "There wasn't much we could do. We referred her two or three times for professional counseling, but of course she never went."

"I take it the school counselors didn't make much progress."

"I'm afraid not. I don't think you could fault us for the sincerity of our concern, but we couldn't force her to do anything. And her mother didn't help. I wish I had a nickel for every note we sent home. The truth is, we liked Jean and thought she had a chance. At a certain point, Mrs. Timberlake seemed to throw up her hands. Maybe we did, too. I don't know. Looking back on the situation, I don't feel good, but I don't know how we could have done it any differently. She's just one of those kids who fell between the cracks. It's a pity, but there it is."

"How well do you know Mrs. Timberlake at this point?"

"What makes you ask?"

"I'm being paid to ask."

"She's a friend," he said, after the barest hesitancy.