He cuts off a bimbo box - a family minivan - veers past the Buy 'n' Fly that is next door, and pulls into CosaNostra Pizza #3569. Those big fat contact patches complain, squeal a little bit, but they hold on to the patented Fairlanes, Inc. high-traction pavement and guide him into the chute. No other Deliverators are waiting in the chute. That is good, that means high turnover for him, fast action, keep moving that 'za. As he scrunches to a stop, the electromechanical hatch on the flank of his car is already opening to reveal his empty pizza slots, the door clicking and folding back in on itself like the wing of a beetle. The slots are waiting. Waiting for hot pizza.

And waiting. The Deliverator honks his horn. This is not a nominal outcome.

Window slides open. That should never happen. You can look at the three-ring binder from CosaNostra Pizza University, cross-reference the citation for window, chute, dispatcher's, and it will give you all the procedures for that window - and it should never be opened. Unless something has gone wrong.

The window slides open and - you sitting down? smoke comes out of it. The Deliverator hears a discordant beetling over the metal hurricane of his sound system and realizes that it is a smoke alarm, coming from inside the franchise.

Mute button on the stereo. Oppressive silence - his eardrums uncringe - the window is buzzing with the cry of the smoke alarm. The car idles, waiting. The hatch has been open too long, atmospheric pollutants are congealing on the electrical contacts in the back of the pizza slots, he'll have to clean them ahead of schedule, everything is going exactly the way it shouldn't go in the three-ring binder that spells out all the rhythms of the pizza universe.

Inside, a football-shaped Abkhazian man is running to and fro, holding a three-ring binder open, using his spare tire as a ledge to keep it from collapsing shut; he runs with the gait of a man carrying an egg on a spoon. He is shouting in the Abkhazian dialect; all the people who run CosaNostra pizza franchises in this part of the Valley are Abkhazian immigrants.

It does not look like a serious fire. The Deliverator saw a real fire once, at the Farms of Merryvale, and you couldn't see anything for the smoke. That's all it was: smoke, burbling out of nowhere, occasional flashes of orange light down at the bottom, like heat lightning in tall clouds. This is not that kind of fire. It is the kind of fire that just barely puts out enough smoke to detonate the smoke alarms. And he is losing time for this shit.

The Deliverator holds the horn button down. The Abkhazian manager comes to the window. He is supposed to use the intercom to talk to drivers, he could say anything he wanted and it would be piped straight into the Deliverator's car, but no, he has to talk face to face, like the Deliverator is some kind of fucking ox cart driver. He is red-faced, sweating, his eyes roll as he tries to think of the English words.

"A fire, a little one," he says.

The Deliverator says nothing. Because he knows that all of this is going onto videotape. The tape is being pipelined, as it happens, to CosaNostra Pizza University, where it will be analyzed in a pizza management science laboratory. It will be shown to Pizza University students, perhaps to the very students who will replace this man when he gets fired, as a textbook example of how to screw up your life.

"New employee - put his dinner in the microwave - had foil in it

-boom!" the manager says.

Abkhazia had been part of the Soviet fucking Union. A new immigrant from Abkhazia trying to operate a microwave was like a deep-sea tube worm doing brain surgery. Where did they get these guys? Weren't there any Americans who could bake a fucking pizza?

"Just give me one pie," the Deliverator says.

Talking about pies snaps the guy into the current century. He gets a grip. He slams the window shut, strangling the relentless keening of the smoke alarm.

A Nipponese robot arm shoves the pizza out and into the top slot. The hatch folds shut to protect it.

As the Deliverator is pulling out of the chute, building up speed, checking the address that is flashed across his windshield, deciding whether to turn right or left, it happens. His stereo cuts out again - on command of the onboard system. The cockpit lights go red. Red. A repetitive buzzer begins to sound. The LED readout on his windshield, which echoes the one on the pizza box, flashes up: 20:00.

They have just given the Deliverator a twenty-minute-old pizza. He checks the address; it is twelve miles away.

The Deliverator lets out an involuntary roar and puts the hammer down. His emotions tell him to go back and kill that manager, get his swords out of the trunk, dive in through the little sliding window like a ninja, track him down through the roiling chaos of the microwaved franchise and confront him in a climactic thick-crust apocalypse. But he thinks the same thing when someone cuts him off on the freeway, and he's never done it - yet.

He can handle this. This is doable. He cranks up the orange warning lights to maximum brilliance, puts his headlights on autoflash. He overrides the warning buzzer, jams the stereo over to Taxiscan, which cruises all the taxi-driver frequencies listening for interesting traffic. Can't understand a fucking word. You could buy tapes, learn-while-you-drive, and learn to speak Taxilinga. It was essential, to get a job in that business. They said it was based on English but not one word in a hundred was recognizable. Still, you could get an idea. If there was trouble on this road, they'd be babbling about it in Taxilinga, give him some warning, let him take an alternate route so he wouldn't get

he grips the wheel

stuck in traffic

his eyes get big, he can feel the pressure driving

them back

into his skull

or caught behind a mobile home

his bladder is very full

and deliver the pizza

Oh, God oh, God

late

22:06 hangs on the windshield; all he can see, all he can think about is 30:01.

The taxi drivers are buzzing about something. Taxilinga is mellifluous babble with a few harsh foreign sounds, like butter spiced with broken glass. He keeps hearing "fare." They are always jabbering about their fucking fares. Big deal. What happens if you deliver your fare

late

you don't get as much of a tip? Big deal.

Big slowdown at the intersection of CSV-5 and Oahu Road, per usual, only way to avoid it is to cut through The Mews at Windsor Heights.

TMAWHs all have the same layout. When creating a new Burbclave, TMAWH Development Corporation will chop down any mountain ranges and divert the course of any mighty rivers that threaten to interrupt this street plan - ergonomically designed to encourage driving safety. A Deliverator can go into a Mews at Windsor Heights anywhere from Fairbanks to Yaroslavl to the Shenzhen special economic zone and find his way around.

But once you've delivered a pie to every single house in a TMAWH a few times, you get to know its little secrets. The Deliverator is such a man. He knows that in a standard TMAWH there is only one yard - one yard that prevents you from driving straight in one entrance, across the Burbclave, and out the other. If you are squeamish about driving on grass, it might take you ten minutes to meander through TMAWH. But if you have the balls to lay tracks across that one yard, you have a straight shot through the center.

The Deliverator knows that yard. He has delivered pizzas there. He has looked at it, scoped it out, memorized the location of the shed and the picnic table, can find them even in the dark - knows that if it ever came to this, a twenty-three-minute pizza, miles to go, and a slowdown at CSV-5 and Oahu - he could enter The Mews at Windsor Heights (his electronic delivery-man's visa would raise the gate automatically), scream down Heritage Boulevard, rip the turn onto Strawbridge Place (ignoring the DEAD END sign and the speed limit and the CHILDREN PLAYING ideograms that are strung so liberally throughout TMAWH), thrash the speed bumps with his mighty radials, blast up the driveway of Number 15 Strawbridge Circle, cut a hard left around the backyard shed, careen into the backyard of Number 84 Mayapple Place, avoid its picnic table (tricky), get into their driveway and out onto Mayapple, which takes him to Bellewoode Valley Road, which runs straight to the exit of the Burbclave. TMAWH security police might be waiting for him at the exit, but their STDs, Severe Tire Damage devices, only point one way - they can keep people out, but not keep them in.