"When did the crying incident happen, Lucy?"

"Five days ago," she said, which meant that Rita had called me the day after looking for help and money to get out of Portland.

I held up the piece of paper. "Can I keep this?"

She nodded and I placed it in my wallet. "Do you know who he is?" she asked.

"He runs an escort service out of South Portland," I replied. There was no point in sugaring it. Lucy Mims had already guessed the truth.

For the first time, tears glistened in her eyes. A drop hung from her eyelash, then slowly trickled down her cheek. At the hallway, her daughter appeared and ran to her mother to hug her tight. She looked at me, but there was no blame in her eyes. She knew that, whatever had happened, it was not my fault that her mother was crying.

I took my card from my wallet and handed it to Lucy. "Call me if you think of anything else, or if you just want to talk. Or if you need help."

"I don't need help, Mr. Parker," she said. In her voice, I could hear the echo of someone being kicked all the way to New Jersey.

"I guess not," I said, and opened the door. "And most people call me Bird."

She walked across the room to close the door behind me, her daughter's arms still clutched tightly around her.

"You will find the man who did this, won't you?" she asked.

Passing clouds dappled the winter sunshine, creating movement on the walls behind her. And, for a moment, it seemed to assume a human shape, the shape of a young woman passing through the room, and I had to shake my head slightly to make it disappear. It lingered for a second, then the clouds cleared and it was gone.

I nodded. "Yes, I'll find him."

Lester Biggs operated out of an office on Broadway, above a hairdressing salon. I rang the intercom on the door and waited about thirty seconds before a male voice answered.

"I'm here to see Lester Biggs," I said into the speaker.

"What's your business with Mr. Biggs?" came the reply.

"Rita Ferris. My name's Charlie Parker. I'm a private investigator."

Nothing happened. I was about to ring again when the door buzzed and I pushed it open to reveal a narrow staircase carpeted in faded green, with a small, grimy window on the landing. I went up two flights of stairs to where a door opened on to an office overlooking the street. There was the same green carpet on the floor, a desk with a telephone, two wooden chairs without cushions and a pile of skin magazines on the floor, twin stacks of videocassettes beside them. Three sets of filing cabinets stood along the wall. Opposite them, beneath and alongside the two big windows that looked out onto Broadway, stood a selection of electrical items in boxes: microwave ovens, hair dryers, cookware, stereos, even some computers, although they were made by no company that I knew. The writing on the box appeared to be Cyrillic: trust Lester Biggs to buy and sell Russian computers.

Behind the desk, in a leather seat, sat Lester himself, and to his right, on one of the chairs, sat a bearded man with a huge pot belly and biceps the size of melons. His buttocks hung over the edges of the chair, like balloons filled with water.

Lester Biggs was slim and kind of well groomed, if your definition of well groomed was a disc jockey at his sister-in-law's wedding. He looked about forty and was dressed in a cheap three-button pinstripe suit, a white shirt and a slim pink tie. He wore his hair in a mullet-cut, the top short, the back long and permed. His face was tanning-salon brown, his eyes slightly hooded, like a man caught between sleeping and waking. In his right hand he held a pen, which he tapped lightly on the desk as I entered, causing the gold bracelet on his arm to jangle.

Biggs wasn't a bad man by the standards of his profession, according to some. He had started out running a used electronics store, had progressed rapidly into buying and selling stolen goods, then branched out into a number of other areas. The escort service was a recent one, maybe six or seven months old. From what I heard, he took the calls, contacted the girl, provided a car to take her to the address and a guy, sometimes the big man Jim who sat beside him, to make sure everything went smoothly. For that, he took 50 percent. He wasn't morally bankrupt, just overdrawn.

"The local celebrity sleuth," he said. "Welcome. Take a seat." He gestured with the pen to the remaining unoccupied wooden chair. I sat. The back creaked a little and started to give way, so I leaned forward to take the pressure off.

"Business is booming, I see."

Biggs shrugged. "I do okay. It doesn't pay to maintain a high profile in my line of work."

"And that would be…?"

"I buy and sell things."

"Like people?"

"I provide a service. I don't force anybody to do what they do. Nobody, apart from Jim here, works for me. They work for themselves. I just act as the facilitator."

"Tell me how you facilitated Rita Ferris."

Biggs didn't reply, just twisted in his seat to look out the window. "I heard about it. I'm sorry. She was a nice woman."

"That's right, she was. I'm trying to find out if her death was connected in any way to what she was doing for you."

He flinched a little. "Why should it matter to you?"

"It just does. It should matter to you too."

He exchanged a look with Jim, who shrugged. "How'd you find me?" he said.

"I followed the trail of cheap porn."

Biggs smiled. "Some men need a little something extra to get them going. There are a lot of screwed-up people out there, and every day I thank God for them."

"Did Rita Ferris meet one of those screwed-up people?"

Biggs kicked back from his desk until his chair came to rest against the wall. He didn't say anything, just sat sizing me up.

"Tell me, or tell the cops," I said. "I'm sure they'd be happy to discuss the nature of facilitation with you."

"What do you want to know?"

"Tell me about last Monday night."

Again, he exchanged a look with Jim, then seemed to resign himself to talking. "It was a freak call, that's all. Guy rang from the Eastland over on High Street, wanted a girl. I asked him if he had any preferences and he gave me short, blonde, small tits, neat ass. Said that was what he liked. Well, that was Rita. I gave her a call, offered her the job, and she said yes. It was only her third time, but she was keen to make some cash. Cash for gash." He smiled emptily.

"Anyway, Jim picked her up, dropped her off, parked the car and waited in the lobby while she went up to the room."

"What room?"

"Nine-twenty-seven. Ten minutes later Rita comes down, runs into the lobby and straight over to Jim, demands to be taken home. Jim hauls her into a corner and tries to calm her down, find out what happened. Seems she got to the room and an old guy opened the door and let her in. She said he was dressed kind of funny-" He looked to Jim for confirmation.

"Old," said Jim. "He was dressed old-fashioned, like his suit was thirty, forty years out of date."

For the first time, Biggs looked uneasy. "It was strange, she said. There were no clothes in the room, no cases or bags, nothing but the old guy in his old suit. And she got scared. She couldn't say why, but the old guy frightened her."

"He smelled bad," said Jim. "That's what she told me. Not bad like rotten fish or eggs, but bad like there was something rotten inside him. Bad like… like if evil had a smell, it would have smelled like him." He looked embarrassed by his own words, and started examining his fingers.

"So he puts his hand on her shoulder," continued Lester, "and, immediately, she just wants to run. She pushes out at him and he falls back on the bed, and while he's down there she makes for the door, but he's locked it and she loses some time trying to get it open. By the time she gets it unlocked, he's behind her so she starts to scream. He's pulling at her dress, trying to cover her mouth, and she strikes out at him again, catches him on the head. Before he can recover, she has the door open and she's running down the corridor. She can hear him behind her, too, pounding after her, and he's gaining. Then she turns a corner and there's a group of people getting in the elevator. She reaches them just before the doors close, jamming her foot in the opening. The door opens and she gets in. There's no sign of the old guy, but she can still smell him, she says, and knows that he's close. She was lucky, I guess. The Eastland only had one functioning elevator that night. If she'd missed it, he'd have gotten her, no question. Then the elevator brings her down to the lobby, and to Jim."